We experienced numerous challenges with our previous vendor. EmpInfo has streamlined our verification process and we have seen a substantial improvement in service across the board. Their platform is easy for employees to use, provides clear messaging, and delivers accurate reports for verifiers. The response time and customer service have been significantly better, and our assigned CSM is always helpful and accessible. The Public Service Loan Forgiveness (PSLF) option makes the process of completing/submitting these forms so much faster and easier for employees. We’re extremely satisfied with the decision to switch to EmpInfo.

EmpInfo has been a reliable partner for our Home Loan division’s employment and income verification needs. Their platform offers extensive coverage to verify information from most employers, allowing us to process verifications quickly and efficiently. The team has been incredibly responsive, providing outstanding customer support and working closely with us to implement customized features tailored to our workflow. Integration with our loan origination system (LOS), NetOxygen, was seamless, enabling us to streamline operations and enhance the borrower experience.